Legal

Terms of Service

Last updated: 12 November 2026

Who we are

These terms apply to orders placed with Rahapäike OÜ (registry code 16415523), Tallinn, Estonia, paike@liseteneevits.com.

Orders and payment

Prices are shown in euros at checkout, with applicable tax added. Payment is taken online when you place your order. Your order is confirmed once payment succeeds.

Your content

You are responsible for the wording you send us. We may decline messages that are unlawful, abusive or infringe others' rights, and will refund you in that case.

Personalised items and cancellation

Each letter is written to your specification, so the 14-day right of withdrawal does not apply once writing has begun. You may cancel for a full refund before we start writing by emailing us.

Delivery

We ship within the European Union only. "Needed by" dates are a goal we work to, not a guarantee; postal delivery times are outside our control.

Problems with your order

If a letter contains a mistake on our part or arrives damaged, contact us within 14 days of receipt and we will rewrite it or refund you.

Bulk orders

Bulk orders are quoted individually. The agreed quote and any terms in it apply alongside these terms.

Law

These terms are governed by the law of Estonia. Consumers keep the protections of the law of their country of residence.